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For Boutique Read Fantastic Service
ne of the things that to answer the phone, waiting for
marks out a boutique hotel room service, waiting for food in
from others is the high the dining room. Slow service and
standard of service it offers. lack of grace from staff is
usually what causes complaints.
Why do hotel services matter? As
long as the bed’s comfortable and Boutique hotels believe that good
the food’s edible, does it matter service is:
how the hotel treats you? For
discerning guests, the answer’s Immediate – there’s no question
“yes”. A hotel’s reputation is of staff at a boutique hotel
often based on its service – from forgetting that you’ve ordered a
the quality and availability of drink. The service is designed to
its food to its ability to handle be almost anticipatory, making
complicated or sensitive sure that you receive everything
requests. It is this type of you ask for and that nothing is
service that many travellers left out.
believe is lacking in large
hotels, which is why boutique Pleasant and friendly – one of
hotels have high standards of the most common complaints about
service at their core. hotel service is about attitude.
No-one wants to be treated badly
What is good service? in a place where they are paying
to stay. Boutique hotels ensure
People often complain about the that staff are polite and
service at their hotel, but what friendly at all times, so that
are they complaining about? Often you feel comfortable asking for
it’s to do with the amount of help.
time they spend waiting; waiting
to check-in, waiting for someone Memorable – good service is not
just about getting the minimum Intuitively good service like
you expect, it’s about getting this makes a real difference to
much more – to the point where it guests.
is one of the most memorable
things about your stay. Hotels shouldn’t be blinded by
the trend for quirky design or
Intuitive – it feels good to be hip accessories and forget the
greeted personally when you basics of good service. Those
return to a hotel for a further that do won’t make it into the
visit. You notice if your boutique category of hotels,
favourite drink is available or whereas those hotels that make
if they’ve previously made a note the service one of the most
of any allergies or particular important aspects of its offering
likes, so that it almost feels will undoubtedly win fans from
like visiting old friends. guests and travel writers alike.
About the Author:
Chic Retreats is a collection of small, independent hotels around the world that offer the traveller a true taste of luxury and service. Visit our website by clicking on Boutique Hotels
Read more articles by: Chic Retreats
Article Source: www.iSnare.com |
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